Privacy policy
Effective Date: 13 Septmeber 2023
Welcome to SkillFlexi, an online learning platform provided by TechWave Innovations Ltd ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website at https://skillflexi.com (the "Site") and our services (collectively, the "Services"). By using our Services, you consent to the practices described in this policy.
2.1. Information You Provide to Us: We collect personal information that you voluntarily provide when using our Services. This includes but is not limited to your name, email address, postal address, phone number, and payment information.
2.2. Information We Collect Automatically: We gather information about your use of our Site and Services automatically. This includes your IP address, browser type, device information, and interactions with our platform.
2.3. Information We Collect from Other Sources: We may receive information about you from third-party sources, such as social media platforms, when you choose to link your account.
2.4. Combination of Information: We may combine the information we collect from various sources to provide a more personalized experience and improve our Services.
3.1. Providing and Improving Our Services: We use your personal information to provide, maintain, and enhance our Services. This includes processing payments, delivering courses, and personalizing your experience.
3.2. Communicating with You: We may send you transactional and promotional communications related to our Services. You can opt out of promotional emails at any time.
3.3. Advertising and Marketing: We may use your information to provide you with personalized advertising and marketing communications.
3.4. Analytics and Measurement: We use data analytics to understand how our Services are used, improve our platform, and measure the effectiveness of our advertising.
3.5. Complying with Legal Obligations: We may process your information to comply with legal requirements and respond to legal requests.
3.6. Preventing Misuse: We may use your information to prevent misuse of our Services and enforce our policies.
3.7. Promoting Safety and Security: We take measures to promote the safety and security of our Services and users.
4.1. Cookies: We use cookies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
4.2. Other Tracking Technologies: We may use other tracking technologies for various purposes, including analytics and advertising. Your choices regarding these technologies are outlined in our Cookie Policy.
5.1. With Instructors: We may share your information with course instructors to facilitate your learning experience.
5.2. With Other Users: Some interactions on our platform involve sharing information with other users, such as course reviews and discussions.
5.3. With Service Providers: We engage third-party service providers to assist us in delivering our Services, and we may share your information with them as necessary.
5.4. Business Transfers: If there is a change in ownership or control of SkillFlexi, your information may be transferred to the new owner or controlling entity.
5.5. Legal Requirements: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.
5.6. Safety and Security: We may share information to protect the safety and security of our Services and users.
6.1. Accessing and Updating Your Information: You can access and update your account information through your profile settings.
6.2. Rectification of Inaccurate or Incomplete Information: You can request the correction of inaccurate or incomplete information we hold about you.
6.3. Data Retention: We retain your information as long as necessary to provide our Services and for other legitimate business purposes.
6.4. Account Deletion: You can request the deletion of your account, subject to certain exceptions.
6.5. Withdrawing Consent: If we rely on your consent to process your information, you can withdraw that consent at any time.
6.6. Objection to Processing: You have the right to object to certain types of processing, including direct marketing.
7.1. Opting Out of Promotional Communications: You can opt out of receiving promotional communications from us by following the instructions provided in our emails.
7.2. Receiving Communications from Instructors: You may receive communications from instructors if you have enrolled in their courses. You can manage these communications through your account settings.
8.1. Transfer of Information to the United Kingdom and Other Countries: Your information may be transferred to and processed in the United Kingdom and other countries. We take steps to ensure the security and protection of your data during these transfers.
9.1. Security Measures We Implement: We implement reasonable security measures to protect your personal information.
9.2. Your Role in Keeping Your Information Secure: You also play a crucial role in keeping your information secure. Please take appropriate measures to protect your account credentials.
9.3. Phishing: Be cautious of phishing attempts and report any suspicious activities to us.
10.1. Children's Personal Data: Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age.
11.1. Links to Third-Party Websites and Services: Our platform may contain links to third-party websites and services. We are not responsible for the content or practices of these external sites.
11.2. Social Media Widgets: Our Site may include social media widgets that allow you to share content. Your interaction with these widgets is governed by the privacy policies of the respective social media platforms.
12.1. Third-Party Integrations on Our Services: We may integrate third-party services into our platform, and your interactions with these services are subject to their privacy policies.
12.2. Third-Party Tracking and Analytics: Third-party analytics providers may collect information about your use of our Services, and their practices are governed by their privacy policies.
13.1. Shine the Light Law: California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes.
13.2. California Consumer Privacy Act (CCPA): The CCPA provides certain rights to California residents regarding their personal information. Please review our CCPA Privacy Notice for more details.
14.1. Changes to this Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our Site or other means.
15.1. Contact Information: If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
TechWave Innovations Ltd
128 City Road
London
EC1V 2NX
UNITED KINGDOM
Email: [email protected]
16. Your Rights and Choices
16.1. Right to Access: You have the right to request access to the personal information we hold about you.
16.2. Right to Rectification: You can request the correction of inaccuracies in your personal information.
16.3. Right to Erasure: You may request the deletion of your personal information under certain circumstances, subject to legal requirements.
16.4. Right to Restrict Processing: In some cases, you can request that we limit the processing of your personal information.
16.5. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
16.6. Right to Object: You can object to certain types of processing, including direct marketing.
16.7. Rights Regarding Automated Decision-Making: We do not engage in automated decision-making that produces legal effects concerning you.
16.8. Exercising Your Rights: To exercise your rights under this Privacy Policy, please contact us using the contact information provided in Section 15.
17.1. Changes to this Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be communicated through our Site or other appropriate means.
18.1. Governing Law: This Privacy Policy is governed by the laws of the United Kingdom.
19.1. Controlling Language: While this Privacy Policy may be provided in multiple languages, the English version is the controlling language.
SkillFlexi is an online learning and teaching marketplace with thousands of courses. Learn new job skills, programming, marketing, data science and more